When you have a problem
If you encounter problems in using our products call us at numbers below or send an email to support(@)adsotech.com.
ADSOTECH Scandinavia Oy and ADSOTECH Finland Oy.
Telephone int. + 358 (0)10 321 6260
Hotline after office hours mobile + 358 (0)40 900 9990
What information do we need to solve the problem
Please describe command or function you are executing and the expected result. Below are some questions you may want to answer.
The more you tell us in advance, the faster we will be able to fix the problem. If you can send us e.g. screenshots in a separate email, that will help us.
- Describe the actual result
- Do you get any error messages ?
- How often does the error occur ?
- Does it occur for all users ?
- When did it start to appear ?
- Did you make any changes to your system just before the error started to occur ?
- Problem description (please describe the problem by answering the above questions and adding your own comments.
The better you can describe the problem, the faster we will be able to provide you a solution.