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Extract
Transform
Load

SAP DATA SYNC FOR SERVICENOW
SAP license compliant data extractor
No-code tool for loading SAP data into ServiceNow
Compatible with S/4HANA, ECC and all ABAP-based systems

OVERVIEW

  • This is an ABAP add-on for SAP systems

  • Load data directly to ServiceNow using the Import Set API

  • Extract any table, view, CDS view or ABAP (ALV) report

  • Real-time updates for single records

  • No external access to SAP ("push" architecture vs "pull")

  • SAP license compliant, no Indirect Access risks

  • 15 minute installation, no prerequisites, zero coding needed

EFFORTLESS DATA TRANSFER

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Define your data source and target system

Load the data from SAP

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An Import Set is created in ServiceNow and processed automatically

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The data in ServiceNow

ADVANCED FEATURES

  • Reuse your existing business logic by extracting custom or standard SAP reports

  • Incremental (delta) loading based on SAP Change Documents

  • Periodic background extractions using the standard SAP job scheduler

  • Automatic creation of ServiceNow tables and transform maps

  • Complete transparency, logging and traceability using the Import Set concept

  • Download data as CSV

AUTOMATE OBJECT CREATION

You don’t even have to create the tables and transform maps in ServiceNow, the product can do it for you. Based on the metadata of the SAP Data Dictionary, the program can create new ServiceNow tables with all fields matching the exact data type of the field in SAP. 

Naturally you can load your SAP data into existing standard or custom ServiceNow tables too.

INCREMENTAL LOADS

There is no need to load all your SAP data to ServiceNow every time. SAP Data Sync for ServiceNow can identify the delta since the last successful data extraction and send only the changed records to ServiceNow. This feature requires the standard SAP feature called Change Documents to be turned on for the SAP table you extract.

REAL-TIME UPDATES

You can implement real-time updates if a daily or hourly extraction does not cover your business needs. You can send any data using a few lines of ABAP code placed to a suitable Enhancement Point, User Exit or Business Add-In. This allows an instant update of ServiceNow data whenever an SAP object changes (customer, purchase order, sales document etc.).

DOWNLOAD AS CSV

The program can also download data as CSV files, either to the client computer or to a folder on the SAP application server. The latter can be a shared network drive mounted on the SAP server.