SUPPORT

We pride ourselves in having excellent and reliable customer support that’s included with your purchase. Open a ticket or call us. You can also send a support request via email.

If you encounter problems while using our products, please send us an email with the following information.

  • Product and version

  • Problem description and possible error messages with screenshots

  • For Winshuttle: Script and data files related to the issue, and version information for SAP GUI and Excel.

  • Does the issue impact multiple users or one?

  • When did the issue start, were there changes done in application or environment at the time the issue started?

Please send the info detailed above  by email to support(@)adsotech.com. You can also call us at +358 (0)10 321 6267.

For urgent cases after European office hours you can also call us at +358 (0)40 900 9990

adsotech

 Support Team

Have a specific problem or request? Feel free to send us a support ticket. We promise to get back to you as soon as possible!

We are fixing our ticket system. Please send  your support requests to support(@)adsotech.com for the time being. Sorry for the inconvenience

adsotech

 Support Team

 

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