Support

We take pride in having excellent and reliable customer support that will be there for you in both ups and downs and is included with your purchase.

If you encounter problems while using our products, please send us a ticket or an email with the following information.

Product and version.
Problem description and possible error messages with screenshots.
For Winshuttle: Script and data files related to the issue, and version information for SAP GUI and Excel.
Does the issue impact multiple users or just one?
When did the issue start, were there changes done in application or environment at the time the issue started?

Please send the info detailed above by email to support(@)adsotech.com. You can also call us at +358 (0)10 321 6267.

For urgent cases after European office hours you can also call us at +358 (0)40 900 9990

Have a specific problem or request? Feel free to send us a support ticket.

Support Team

suppor ticket