SAP Connector for ITSM systems

Learn how you can make it easier for SAP users to open tickets to your ITSM system directly from SAP.

Solve Incomplete/Incorrect error reports by automating data collection.

70% of the time is spent in the ‘investigate and diagnose’ phase of incident response

Manual routing and categorization of incidents

Service desk must manually assign the relevant support group, business service, application service etc.

Duplicate incidents