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If you encounter problems while using our products, please send us an email with the following information.

  • Product and version.

  • Problem description and possible error messages with screenshots.

  • For Winshuttle: Script and data files related to the issue, and version information for SAP GUI and Excel.

  • Does the issue impact multiple users or just one?

  • When did the issue start, were there changes done in application or environment at the time the issue started?

Please send the info detailed above by email to support(@) You can also call us at +358 (0)10 321 6267.

For urgent cases after European office hours you can also call us at +358 (0)40 900 9990



We pride ourselves in having excellent and reliable customer support that’s included with your purchase.

Open a ticket or call us.

Have a specific problem or request? Feel free to send us a support ticket. 


 Support Team

Ticket support page
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